1. Introduction
These Terms of Service (“Terms”) govern your use of Big Shorter Media’s website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services
Big Shorter Media provides video marketing services, including video production, SEO optimization, and audience engagement through our network of YouTube, TikTok, and Telegram channels.
3. Ordering and Payment
To place an order, you must provide accurate information. Payments are split into two parts:
- 50% upfront upon placing your order.
- 50% after the unlisted video is approved and ready to go live.
In the event that you add Telegram to your order, your video will also be shared on Telegram after it is uploaded on YouTube.
4. Content Ownership
By providing content for video production, you retain ownership of your intellectual property. However, by submitting content, you grant Big Shorter Media a non-exclusive, worldwide, royalty-free license to use, modify, and display your content for the purpose of producing and distributing the video.
5. No Guarantee of Results
While we use proven techniques to optimize video content for engagement and SEO, we do not guarantee specific audience reactions, views, or any particular outcomes. All results are subject to the unpredictable nature of internet traffic, SEO algorithms, and audience preferences.
6. Video Approval
Upon completion of your video, you will receive an unlisted version for review. Once you approve the video, it will be made public. If you request revisions, we will make reasonable adjustments based on your feedback.
7. Video Removal
Your video will remain published unless you request its removal.
In the event that the video is taken down by YouTube, TikTok, or Telegram for reasons outside of our control (e.g., platform violations, content removal policies, or other platform-specific actions), Big Shorter Media will not be held responsible for the removal. We will make reasonable efforts to comply with platform guidelines, but we cannot guarantee that videos will remain live on these platforms. No refunds will be issued in case of such removals unless the issue is caused by a failure on our part to meet the terms of the service.
8. Limitations of Liability
Big Shorter Media is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services, including but not limited to any loss of revenue, profit, or audience engagement.
9. Disputes
In the event of a dispute, you agree to attempt resolution through informal means such as negotiation. If a resolution cannot be reached, disputes will be governed by the laws of the jurisdiction in which Big Shorter Media operates, and may be subject to binding arbitration.
10. Modification of Terms
Big Shorter Media reserves the right to modify these Terms at any time. Any changes will be posted on this page, and you are encouraged to review these Terms periodically.
11. Termination of Service
We reserve the right to suspend or terminate your access to our services at our discretion if you violate these Terms or engage in unethical practices.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: info@bigshortermedia.com